Research Publications - Customer Management
Select Publications - Marketing
| M.K. Erramilli, S. Agarwal, and C. Dev (2002), "Choice of Non-Equity Modes: An Organizational Capability Perspective." Journal of International Business Studies, 33 (2): 223-242. |
| Agarwal, S., T. DeCarlo, and S. Vyas (1999), "Leadership Behavior and Organizational Commitment: A Comparative Study of American and Indian Salespersons." Journal of International Business Studies, 30 (4): 727-744. |
| Teas, K.R. and S. Agarwal (2000), "The Effects of Extrinsic Product Cues on Consumers' Perceptions of Quality, Sacrifice, and Value." Journal of the Academy of Marketing Science, 28 (2): 278-290. |
| U.H. Rao, S. Agarwal, and C.P. Haugtvedt (1996), "The Inhibiting Effects of Imagery on the Processing of Advertising Information." Journal of Consumer Research, 23 (June): 81-88. |
| Childers, Terry L. and Yang Jiang (2008), "Neurobiological Perspectives On The Nature Of Visual And Verbal Processes, Journal of Consumer Psychology, 18, 264-269. |
| Blair Kidwell, David M. Hardesty, and Terry L. Childers (2008), "Consumer Emotional Intelligence: Conceptualization, Measurement, and the Prediction of Consumer Decision Making," Journal of Consumer Research, 35 (1), 154-166. |
| Blair Kidwell, David M. Hardesty, and Terry L. Childers (2008) "The Impact of Emotional Calibration on Consumer Food Choice," Journal of Consumer Research, 35(4), 611-621. |
| Carol Kaufman-Scarborough and Childers, Terry L. (2009) "Visual Impairments And Experiences Of Online Shopping: The Desire for Normalcy with Insights for Public Policy," Journal of Public Policy & Marketing, 28(1), 16-28. |
| Ji, Mindy F. and Russell N. Laczniak (2007), “Advertisers’ Implementation of the CARU Guidelines for Advertising Targeted at Children,” Journal of Current Issues and Research in Advertising, Vol. 29 (Fall), 27-38. |
| Kempf, DeAnna S., Russell N. Laczniak, and Robert E. Smith (2006), “The Effects of Gender on the Processing of Advertising and Product Trial Information,” Marketing Letters, Vol. 17 (1), 5-16. |
| Carlson, Les, Russell N. Laczniak and Ann Walsh (2001), “Socializing Children About Television: An Intergenerational Study,” Journal of the Academy of Marketing Science, Vol. 29 (3), 276-288. |
| Laczniak, Russell N., Thomas E. DeCarlo and Sridhar Ramaswami (2001), “Consumers’ Responses to Negative Word-of-Mouth Communication: An Attribution Theory Perspective,” Journal of Consumer Psychology, Vol. 11 (1), 57-73. |
| Kay M. Palan and R. Kenneth Teas (2005), "An Examination of Measurement Context and Representational Effects of Consumer Expectations," Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 18, 68-93. |
| Mallalieu, Lynnea, Kay M. Palan, & Russell N. Laczniak (2005), "Examining Children's Cognitive Abilities in an Advertising Context: Differences in Breadth & Depth Across Age Groups," Journal of Current Issues in Research & Advertising, 27 (1) Spring 53-64. |
| Teas, R. Kenneth, and Kay M. Palan (1997), "The Realms of Scientific Meaning Framework for Constructing Theoretically Meaningful Nominal Definitions of Marketing Concepts," Journal of Marketing, 61 (2), 52-67. |
| Raju Sekar, H. Rao Unnava, and Nicole Votolato Montgomery (2009), "The Effect of Brand Commitment on the Evaluation of Non-Preferred Brands: A Disconfirmation Process." Journal of Consumer Research, 35 (Feb), 851-863 |
| Raju Sekar, H. Rao Unnava, and Nicole Votolato Montgomery (forthcoming Summer 2009), "The Moderating Effect of Brand Commitment on the Evaluation of Competitive Brands." Journal of Advertising. |
| Raju, Sekar and H. Rao Unnava (2006), "The Role of Arousal in Commitment: An Explanation for the Amount of Counterarguments." Journal of Consumer Research, 33 (Sept), 173-178. |
| Rajagopal, Priyali, Sekar Raju, and H. Rao Unnava (2006), "Differences in the Cognitive Accessibility of Action and Inaction Regrets." Journal of Experimental Social Psychology, 42 (May), 302-313. |
| Ramaswami, Sridhar, Rajendra K. Srivastava, and Mukesh Bhargava (2009), “Market-Based Capabilities and Financial Performance of Firms: Insights into Marketing’s Contribution to Firm Value,” Journal of the Academy of Marketing Science, 97-116. |
| Ramaswami, Sridhar and Jagdip Singh, (2003), "Antecedents and Consequences of Merit Pay Fairness for Industrial Salespeople," Journal of Marketing, 67 (October), 46-66. |
| Ramaswami, Sridhar, (1996), "Marketing Controls and Dysfunctional Employee Behaviors: A Test of Traditional and Contingency Theory Postulates," Journal of Marketing, 60 (2), 105-120. |
| Wedell, Douglas H., Susanne M. Karpick & Laura Smarandescu (in press), "Contrasting models of assimilation & contrast," in D. Stapel & J. Suls (eds.), Assimilation and Contrast in Social Psychology, New York: Psychology Press. |
Select Publications - Management
| Anderson, M. H. 2008. Social networks and the cognitive motivation to realize network opportunities: A study of managers' information gathering behaviors. Journal of Organizational Behavior, 29(1): 51-78. |
| Anderson, M. H., & Nichols, M. L. 2007. Information gathering and changes in threat and opportunity perceptions. Journal of Management Studies, 44(3): 367-387. |
| Albert, S., & Anderson, M. H. (2010 Forthcoming). Conceptual translation: A meta-theoretical program for the construction, critique, and integration of theory. Journal of Management Inquiry. |
| Bono, J. E., & Anderson, M. H. 2005. The advice and influence networks of transformational leaders. Journal of Applied Psychology, 90(6): 1306-1314. |
| McElroy, J.C. and Morrow, P.C. (forthcoming). Employee reactions to office design: A naturally occurring quasi-field experiment in a multi-generational setting. Human Relations. |
| McElroy, J.C. and Crant, J.M. (2008) Handicapping: The effects of its source and frequency. Journal of Applied Psychology, 93 (4), 893-900. |
| McElroy, J.C., Hendrickson, A.R., Townsend, A.M. and Demarie, S.M. (2007) Dispositional factors in Internet use: Personality versus cognitive style. MIS Quarterly, 31 (No. 3), 809-82 |
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Morrow, P.C., McElroy, J.C., & Scheibe, K. 2012. Influencing Organizational Commitment through Office Redesign. Journal of Vocational Behavior, 81, 99-111. |
| Cantor, D.E, Morrow, P.C., & Montabon, F. L. 2012. Engagement in Environmental Behaviors Among Supply Chain Management Employees: An Organizational Support Theoretical Perspective. Journal of Supply Chain Management, 48(3), 33-51. |
| Morrow, P.C., McElroy, J.C., & Scheibe, K. 2011. The Adverse Effects of Perceived Work Unit Incivility on Job Satisfaction and Total Quality Management. Transportation Research Part E: Logistics and Transportation Review, 47, 1210-122 |
| Morrow, P.C. 2011. Managing organizational commitment: Insights from longitudinal research. Journal of Vocational Behavior, 79, 18-35. (Presented at 2010 Conference on Commitment: Advances and Debates Surrounding Workplace Commitments, Columbus, Ohio, November 5-7, 2010). |
| Palan, K.M., Morrow, P.C., Trapp II. A., and Blackburn, V. 2011. Compulsive buying behavior in college students: The mediating role of credit card misuse. Journal of Marketing Theory and Practice, 19(1): 79-94. |
| Weng, Q., McElroy, J.C., Morrow, P.C., & Liu, R. 2010. The relationship between career growth and organizational commitment. Journal of Vocational Behavior, 77: 391-400. |
| McElroy, J.C. and Morrow, P.C. 2010. Employee reactions to office redesign: A naturally occurring quasi-field experiment in a multi-generational setting. Human Relations, 63(5):609-636. |
| Morrow, P. C. 1993. The Theory and Measurement of Work Commitment. Greenwich, CT: JAI Press. |
| Schwab, A. & Miner, A. S. (2008). Learning in Hybrid-Project Systems: The Effects of Project Performance on Repeated Collaboration. Academy of Management Journal, 51(6), 1117-1149. |
| Schwab, A. (2007). Incremental Organizational Learning from Multilevel Information Sources: Evidence for Cross-Level Interactions. Organization Science, 18(2), 233-251. |
| Schwab, A. (2009). Learning from Broadcasts of Project Participation: Selection of Second-Tier Actors during Project Venture Formation in the Movie Industry, 1931-40. Strategic Organization, 7(2), 137-181. |
| Schwab, A. & Starbuck, W. H. (2009). Null-Hypothesis Significance Testing in Behavioral and Management Research: We Can Do Better. In D. Bergh & D. Ketchen (eds.), Research Methodology in Strategy and Management, Vol. 5, 29-54. Oxford, UK: Elsevier. |
| Kaplan, S. E., McElroy, J. C., Ravenscroft, S. P. and Shrader, C. B. Moral judgment and causal attributions: Consequences of engaging in earnings management. Journal of Business Ethics, vol. 74, 2007, pp. 149-164. |
| West, T., Ravenscroft, S.P., and Shrader, C.B., "Cheating and Moral Judgment in the College Classroom: A Natural Experiment," Journal of Business Ethics, 54, 2004, pp. 173-183. |
| Brower, H.H. and Shrader, C.B., "Moral Reasoning and Ethical Climate: Non-Profit vs. for Profit Boards of Directors," Journal of Business Ethics, Vol. 26, 2000, pp. 147-167. |
| White, R. E., Hoskisson, R. E., Yiu, D., & Bruton, G. D. 2008. Employment and market innovation in Chinese business group-affiliated firms: The role of group control systems. Management and Organization Review, 4: 225-256. |
| Hoskisson, R. E., Johnson, R. A., Tihanyi, L., & White, R. E. 2005. Diversified business groups and corporate refocusing in emerging economies. Journal of Management, 31: 941-965. |
| Zhang, J., Soh, P.H. & Wong, P.K. (2009, forthcoming) "Entrepreneurial Resource Acquisition through Indirect Ties: Compensatory Effects of Prior Knowledge," Journal of Management |
| Zhang, J., & Wong, P.K. (2008) "Networks vs. Market Methods in High-tech Venture fundraising: The Impacts of Institutional Environment", Entrepreneurship & Regional Development. 20 (September) 409-430. |
| Zhang, J., Souitaris, V., Soh, P.H., & Wong, P.K. (2008) "A Contingent Model of Network Utilization in Early Financing of Technology Ventures", Entrepreneurship Theory & Practice. 32(4): 593-613. |
| Zhang, J., Baden-Fuller, C., & Mangematin, V. (2007) "Technological Knowledge Base, R&D Organization Structure and Alliance Formation: Evidence from the Biopharmaceutical Industry", Research Policy. 36(4): 515-528. |