2010 Conference Presenters

Rosalyn Wilson

Senior Business Analyst, Delcan Corporation, and

Author, Annual State of Logistics Report


Riding Out the Recession

The recession has caused tremendous strains on the global economy, but the logistics industry has taken a particularly hard hit. Purchasing and ordering decreased, inventory levels rose and volumes shipped plummeted. Abundant capacity, particularly in trucking and ocean shipping, pushed rates down, often below costs. Supply chains are being redefined and processes changed so that the industry will emerge more efficient and resilient.


As the economy begins to show some signs of recovery, Wilson will recap of the latest State of Logistics Report, highlighting and the impacts of the recession and what to expect in the coming year. She will also offer insights into what companies should be doing to successfully ride out the recession and be prepared for recovery.



Rosalyn Wilson has been practicing in the transportation and logistics field for over thirty years. She is a widely recognized expert in transportation economics and supply chain security. She is the author of the Annual State of Logistics Report and the co-author of Securing Global Transportation Networks.


Wilson is the president of a small transportation consulting firm established in 1996 and earlier this year she joined Delcan Corporation as a Senior Business Analyst. Prior to that she spent six years with an information technology security firm that operated primarily in the defense and intelligence market spaces. She was a senior consultant with Booz|Allen|Hamilton’s transportation group, supporting their efforts in transport, trade, and technology both domestically and internationally. She was a director at the Eno Transportation Foundation, managing several of the Foundation’s major programs and publications. Wilson also has extensive railroad industry experience, having served in various capacities for over 11 years at the Association of American Railroads (AAR).

Gary Whicker

Senior Vice President, Engineering Services

J.B. Hunt Transport


It Makes You Stronger

Whicker will discuss what transportation strategies worked during the recession, and how those same strategies will be effective for more robust economic times.



As senior vice president of Engineering Services for J.B. Hunt Transport, Whicker leads Hunt’s Delta Center. The Delta Center creates innovative, integrated customer solutions involving all of Hunt’s service offerings while working to improve key business processes by applying systems engineering and information technology solutions.


Whicker is a graduate of Iowa State University with a degree in industrial engineering and holds an MBA from the University of Minnesota. He has worked most of his career in the transportation and logistics field with companies like Target Corporation, Northwest Airlines and J.B. Hunt Transport.

Joel Zeller

Director, Corporate Logistics

Polaris Industries, Inc.


Polaris Adjusts to a Tough Economy and Prepares for the Future

Polaris made adjustments to its supply chain in 2009 in order to remain a highly profitable company. Zeller will talk about those changes, plus present the changes that Polaris is working on to become even more flexible in reacting to market conditions.



Zeller began at Polaris in October of 2005 in Medina, Minnesota. With annual 2009 sales of $1.6 billion, Polaris designs, engineers, manufactures and markets all-terrain vehicles (ATVs), including the Polaris RANGER™, snowmobiles and Victory motorcycles for recreational and utility use.


Polaris is a recognized leader in the snowmobile industry; and one of the largest manufacturers of ATVs in the world. Victory motorcycles established in 1998 and representing the first all-new American-made motorcycle from a major company in nearly 60 years, are rapidly making impressive in-roads into the cruiser and touring motorcycle marketplace. Polaris also enhances the riding experience with a complete line of Pure Polaris apparel, accessories and parts, available at Polaris dealerships.


Zeller has responsibility for international and domestic inbound transportation, domestic outbound transportation, production scheduling and international compliance. Polaris has about 400 suppliers and 1,500 dealers, and was Tier Three C-TPAT certified in 2008.


Previous to joining Polaris, Zeller worked at Maytag Corporation for 23 years. He spent his last 11 years at Maytag in logistics focused on warehousing and transportation. Before he left Maytag he had responsibility for 8 RDCs and 2 call centers. He helped lead the integration of Amana into Maytag in 2001and 2002. He received training as a Six Sigma Black Belt in 1998. Zeller has a BBA from the University of Iowa.

Lisa Cotter

Director of Demand Planning

Best Buy Co., Inc.


Best Buy’s Supply Chain Adapts to Uncertain Demand

In these uncertain economic times retailers must be highly responsive to changes in customer attitudes and purchase patterns, as well as, to dramatic shifts in demand. Forecasting, capacity planning across the supply chain, and vendor partnerships all must adapt to the changes. This session will provide insights into how Best Buy’s Supply Chain is adapting to the needs of their customers, changing their end to end supply chain planning processes, and changing their relationships with their suppliers.



Best Buy is a multinational retailer of technology and entertainment products and services with a commitment to growth and innovation with operations in the United States, Canada, Europe, China and Mexico. The Best Buy family of brands and partnerships collectively generates more than $45 billion in annual revenue.


Cotter is currently Demand Planning Director with responsibility for supporting BBY Mobile, which is a partnership with The Carphone Warehouse (the number one cell phone company in Europe), and supporting Best Buy’s Appliance business. She has been an executive in various supply chain roles with Best Buy since 2001, including developing a supply chain vision for alternative network designs and product flows, and led for the Engineering, Project Management and Supply Chain Analytic groups.


Prior to joining Best Buy, she was Managing Director of Logistics at Musicland where she was General Manager for their Distribution Center and directed the design of a green field 700,000 square foot distribution facility in Franklin, Indiana. She also worked in distribution and manufacturing at Hewlett Packard including roles as engineering manager, process engineer, operations manager, and distribution supervisor.


Cotter holds a bachelors of science in industrial engineering from Iowa State and a master’s of science in industrial engineering from Stanford University.

Scott Temple

President, Transportation and Logistics Services

Jacobson Companies


Diversity Wins in a Downturn

When the economy is down, a company is more reliant than ever on diversity. A strong, diverse team with unique and distinct talents to helps build a diverse client base across a range of industries. This approach has helped Jacobson Companies succeed in the face of difficult market conditions. Temple will discuss that, plus how its relationships with clients has helped bring in new business.



Scott Temple is the president of Transportation Logistics Services for Jacobson Companies. He assumed his role in this newly formed group in 2009 as Jacobson Companies reorganized. This group consists of Jacobson’s OTR, Dedicated Transportation, Freight Management, and Carrier Services groups.


Temple has sixteen years of experience in warehouse operations management, transportation management, supply chain integration, and purchasing. He joined Jacobson Companies in 2006 as the senior vice president of operations and was promoted to president of Jacobson Warehousing in 2007. In this role he oversaw 173 warehouse sites with 31 million square feet of space in 30 major markets. Prior to Jacobson, Temple served as director of supply chain for Invacare Supply Group and director of distribution and transportation for ACH Food Companies. He has also worked for Exel Logistics and Fed Ex Ground.